MOVICIAL ACCOUNT

Request account deletion.

If you can access the app, use the account deletion option in Settings. Otherwise, request deletion by email without installing or opening the app.

1. Email us from the address associated with your account.
2. Use “Movicial account deletion” as the subject. Include your username and request to delete the account. Do not send passwords or sign-in codes.
3. After verifying ownership, we will confirm the action and scheduled deletion date.

If your email app does not open, write to support@movicial.com. This button opens an email; it does not immediately delete your account.

What happens to the data?

Once account deletion is initiated, there is a 30-day waiting period. You can cancel deletion in the app’s account settings before this period ends. If you cannot access the app, contact support@movicial.com for help. After the waiting period, your account and its associated data enter the deletion process. Uploaded profile and report images are then removed in a separate cleanup process; these steps may not all finish at the same time. We will explain applicable scope and retention for backup, security or legally required records in our response. You can ask about the status of your deletion request at the same email address.

You may also request deletion of specific data without deleting your account. App: Movicial.